Terms & Conditions

1. Acceptance of Terms

By accessing or using the NeuroAffirm Family website ("Site") at neuroaffirm.org, you agree to these Terms & Conditions. If you do not agree, please do not use the Site. We may update these terms from time to time, and your continued use after any changes means you accept the revised terms. We encourage you to review this page periodically.

2. About Our Services

NeuroAffirm Family provides care coordination, educational advocacy, and support services for neurodivergent families. The Site offers informational content, resources, and tools to help families navigate services and connect with providers.

3. Informational Purpose Only

All content on this Site — including articles, resources, guides, and chat assistant responses — is provided for general informational purposes only. Nothing on this Site constitutes:

• Medical, psychological, or clinical advice or diagnosis
• Legal advice or legal representation
• Educational placement decisions or guarantees
• A substitute for professional evaluation, treatment, or consultation

Always consult a qualified professional for decisions about your family's health, education, or legal matters.

4. AI Chat Assistant

The Site includes an AI-powered chat assistant that can answer general questions about our services and resources. This assistant is informational only — it is not a licensed professional and does not provide clinical, medical, legal, or educational advice. Responses are generated automatically and may not always be accurate or complete. Do not share sensitive personal information (such as Social Security numbers, medical records, or financial details) through the chat.

5. Acceptable Use

You agree to use the Site only for lawful purposes and in ways that do not:

• Interfere with or disrupt the Site or its infrastructure
• Attempt to gain unauthorized access to any part of the Site
• Use automated tools to scrape, copy, or extract content
• Submit false, misleading, or harmful information through forms
• Violate any applicable laws or regulations

6. Intellectual Property

All content on this Site — including text, graphics, logos, images, and software — is the property of NeuroAffirm Family or its content providers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from this content without our written permission.

7. User-Submitted Content

When you submit information through our forms (contact requests, testimonials, newsletter signups, or chat messages), you confirm that the information is accurate and that you have the right to share it. For testimonials, we will only publish your story with your explicit consent, as indicated during submission.

8. Third-Party Links and Services

The Site may contain links to external websites and embed third-party services (such as scheduling tools). We are not responsible for the content, privacy practices, or availability of these external sites and services. Visiting a third-party site is at your own discretion, and we encourage you to review their terms and privacy policies.

9. Limitation of Liability

The Site and its content are provided "as is" without warranties of any kind, whether express or implied. We strive to keep information accurate and current but do not guarantee completeness, reliability, or suitability for any particular purpose. To the fullest extent permitted by law, NeuroAffirm Family shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Our Cookies Policy explains how we use cookies and similar technologies.

11. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of California.

Contact

If you have questions about these Terms & Conditions, please email us at sarah@neuroaffirm.org