NeuroAffirm Family

Cookies Policy

How cookies and similar technologies are used on our site.

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help sites work properly, remember your preferences, and provide information to site owners. Some cookies are set by the site you are visiting ("first-party cookies"), while others are set by services the site uses ("third-party cookies").

Essential Cookies

These cookies are necessary for the Site to function properly and cannot be disabled. They include:

CookieProviderPurposeDuration
__cf_bmCloudflareBot detection and security30 minutes
cf_clearanceCloudflareSecurity challenge verificationSession / up to 1 year

Analytics Cookies

We use Google Analytics 4 (GA4) to understand how visitors use our Site — for example, which pages are most visited and how people find us. This helps us improve the Site for families and providers. GA4 is configured with the following privacy protections:

  • IP anonymization is enabled — your full IP address is not stored by Google
  • No advertising features — we do not use GA4 for ad targeting, remarketing, or behavioral advertising
  • No cross-site tracking — analytics data is used only for this Site
CookieProviderPurposeDuration
_gaGoogleDistinguishes unique visitors2 years
_ga_*GoogleMaintains session state for GA42 years

Functional Cookies (HubSpot)

When you use our contact forms or appointment scheduling, HubSpot may set cookies to support form functionality and prevent duplicate submissions.

CookieProviderPurposeDuration
__hs_cookie_cat_prefHubSpotRecords cookie consent preferences6 months
hubspotutkHubSpotTracks visitor identity for form submissions13 months
messagesUtkHubSpotRecognizes returning visitors for conversations13 months

Local Storage

In addition to cookies, we use your browser's local storage for a small number of functional preferences. This data stays on your device and is never sent to our servers.

KeyPurposeDuration
na_audienceRemembers your homepage preference (Families or Providers)Until cleared
neuroaffirm-consentStores your cookie consent preferencesUntil cleared

What We Do Not Use

We do not use:

  • Advertising or remarketing cookies
  • Social media tracking pixels
  • Cross-site behavioral tracking
  • Fingerprinting or similar persistent identification techniques

Managing Your Cookie Preferences

You can control cookies in several ways:

  • Browser settings: Most browsers allow you to block or delete cookies. Check your browser's help documentation for instructions.
  • Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on to prevent GA4 from collecting your data on any website.
  • Local storage: You can clear local storage through your browser's developer tools or by clearing all site data.

Disabling essential cookies may prevent parts of the Site from functioning correctly. Disabling analytics cookies will not affect your ability to use the Site.

Contact

If you have questions about our use of cookies, please email us at sarah@neuroaffirm.org. For more information about how we handle your data, see our Privacy Policy.

Effective date: January 27, 2026